Brand Registration
A Brand represents your business entity in the 10DLC ecosystem. It’s the first step to sending compliant SMS messages in the United States.Prerequisites
Before registering your brand, complete these steps:- KYC Verification - Complete identity verification in your Dashboard
- Business Information Ready - Have your company details available
Required Information
You’ll need to provide:| Field | Description | Example |
|---|---|---|
| Legal Company Name | Official registered name | Acme Corporation |
| DBA (if applicable) | Doing Business As name | Acme |
| Company Type | Entity type | Corporation, LLC, etc. |
| EIN / Tax ID | Federal tax identification | 12-3456789 |
| Country | Country of registration | United States |
| Street Address | Business address | 123 Main St |
| City | City | San Francisco |
| State | State/Province | California |
| Postal Code | ZIP code | 94102 |
| Website | Company website | https://acme.com |
| Vertical | Industry category | Technology, Retail, etc. |
How to Register
Via Dashboard
- Navigate to Compliance → Verify in your Dashboard
- Complete KYC verification if not already done
- Click Register 10DLC Brand
- Fill in your business information
- Review and submit
Via API
Create a brand in draft status, then submit it for review:Cost
- $35 USD (one-time fee, charged from your account balance)
The 15) and campaign registration (~$20) upfront. Ensure you have sufficient balance before submitting.
Approval Process
After submission, your brand goes through vetting:Status Meanings
| Status | Description |
|---|---|
| Pending | Brand submitted, awaiting review |
| Verified | Brand approved, ready for campaigns |
| Rejected | Brand rejected (see reason provided) |
What Happens During Review?
The Campaign Registry (TCR) verifies:- Business legitimacy and registration
- Website content and ownership
- Industry classification
- Compliance history
Trust Scores
Upon approval, your brand receives a Trust Score that determines your messaging limits:| Score | Description | Daily Limit |
|---|---|---|
| Low | New or unverified businesses | 2,000 messages |
| Medium | Standard verified businesses | 10,000 messages |
| High | Established, vetted enterprises | 200,000+ messages |
If Rejected
If your brand is rejected:- Review the rejection reason provided
- Correct any issues with your business information
- Contact support if you believe the rejection was in error
- Resubmit with accurate information
- Mismatched business information
- Website not accessible or incomplete
- Industry not supported for A2P messaging
Next Steps
Once your brand is approved:Create a Campaign
Register your messaging use case
10DLC Overview
Review the full process
